These Terms & Conditions govern access to and use of CoinCasino, including the casino, sportsbook, promotions, payment functions, account services, and other features made available through the platform. By creating an account or continuing to use the service, users agree to comply with the rules that apply to their activity.
These terms should be read together with any additional rules displayed for individual games, sports markets, bonuses, cryptocurrency transactions, or account procedures.
Entry Starts With Eligibility
CoinCasino services are available only to users who are at least 18 years old and legally permitted to participate in online gambling under the rules that apply to them.
A user must provide accurate information when creating an account and must not register using another person’s identity or deliberately provide false, incomplete, or misleading details.
Each account is personal. Selling, transferring, sharing, or operating an account on behalf of another person is not permitted.
The account holder remains responsible for confirming that access to gambling services is lawful from their location.
Your Account Stays Under Your Control
Users are responsible for keeping passwords, authentication information, connected wallets, and other account credentials secure.
CoinCasino may treat activity completed through valid account credentials as authorised unless there is evidence of unauthorised access.
If suspicious activity, loss of access, or an unknown login is detected, the user should contact support as soon as possible.
The platform may temporarily restrict access while an account-security review is carried out.
Users must not attempt to bypass restrictions by opening additional accounts or accessing another person’s profile.
Verification May Become Necessary
CoinCasino may request identity or payment verification before allowing certain account functions or completing particular transactions.
Verification can include confirmation of identity, age, address, payment ownership, or other information reasonably required to review the account.
Documents must be genuine, valid, readable, and belong to the registered account holder.
Additional information may also be requested where activity requires review under security, fraud-prevention, KYC, or AML procedures.
Failure to provide requested information may result in temporary account restrictions or delays in processing transactions.
Crypto Transactions Require Exact Details
Deposits and withdrawals may be made using cryptocurrencies supported by the platform at the time of the transaction.
Users are responsible for confirming the cryptocurrency, wallet address, blockchain network, amount, and any other transaction details before authorising a transfer.
Blockchain transactions are generally irreversible. Funds sent to an incorrect address, through an unsupported network, or using an unsupported asset may not be recoverable.
CoinCasino may apply minimum or maximum transaction amounts, network requirements, verification checks, or other payment conditions displayed before the transaction is submitted.
Transaction completion can depend on blockchain confirmations and external service providers, so processing times may vary.
Placing a Bet Creates a Binding Instruction
Before confirming a sports wager, users should review the event, market, selection, stake, and displayed odds.
Once a bet has been accepted, it should be considered final unless the applicable betting rules allow cancellation or correction.
Live betting markets can change rapidly as an event progresses. Odds may be updated, suspended, or reopened according to current match information.
CoinCasino settles sports wagers according to the applicable market rules and recognised result information. Postponed, abandoned, interrupted, or rescheduled events may be handled differently depending on the specific market.
Incorrectly displayed information, obvious pricing errors, or technical failures may be reviewed before final settlement.
Casino Play Follows the Rules of Each Game
Casino games can have different betting limits, payout structures, RTP values, game mechanics, and settlement procedures.
Users should review the available game information before wagering real funds.
Results from previous rounds do not influence or guarantee future results where games operate independently.
Live casino titles, slots, game shows, Originals, casual games, and other products may also be subject to rules established by the relevant game provider.
Where a technical interruption affects a game round, CoinCasino may review the game record and determine the outcome using the information available from its systems or the provider.
Promotions Come With Their Own Conditions
Bonuses, cashback, free spins, free bets, jackpots, VIP benefits, tournaments, and other promotions may be governed by separate promotional terms.
These rules can include qualifying deposits, wagering requirements, validity periods, eligible games or sports markets, maximum stakes, withdrawal restrictions, or other conditions.
Users are responsible for reading the applicable terms before opting into an offer.
CoinCasino may remove a promotional benefit or associated winnings where there is evidence of bonus abuse, multiple-account activity, manipulation, or failure to meet the stated requirements.
Availability of a previous promotion does not guarantee that the same offer, value, or conditions will remain available in the future.
Activity That Does Not Belong on the Platform
Accounts must not be used for money laundering, fraud, payment abuse, collusion, identity misuse, exploitation of technical errors, manipulation of promotions, or other unlawful activity.
Users must not deliberately interfere with the operation of games, markets, payment systems, or platform security.
Automated tools, scripts, or methods intended to gain an unfair advantage may be restricted where they conflict with platform rules.
CoinCasino may investigate unusual account activity and may temporarily suspend transactions or account functions while that review takes place.
Where a serious breach is confirmed, access may be restricted or the account may be closed in accordance with the applicable terms.
Withdrawals Can Be Reviewed Before Release
A withdrawal request may be subject to account verification, transaction checks, security procedures, or AML controls before processing.
The platform may request additional information where the destination wallet, source of funds, account history, or payment activity requires clarification.
Users remain responsible for entering correct withdrawal details.
A pending review does not automatically mean that a violation has occurred; it may simply be necessary to complete required account checks before funds can be released.
The Platform Can Change Over Time
CoinCasino does not guarantee permanent availability of every game, provider, sports event, market, cryptocurrency, payment option, promotion, or feature.
Services may be added, removed, suspended, or modified because of technical requirements, provider decisions, maintenance, operational changes, or compliance needs.
Temporary interruptions may also occur during maintenance or because of systems outside the platform’s direct control.
Where practical, relevant information will be presented through the platform before a user completes an affected action.
Complaints Need Enough Information to Be Reviewed
Users who believe a transaction, bet settlement, promotion decision, or account action has been handled incorrectly should contact support with enough information to identify the case.
Useful details may include account information, transaction references, bet IDs, timestamps, and a description of what occurred.
CoinCasino may review internal account records, game information, payment records, and relevant correspondence when investigating a dispute.
Submitting complete information can help reduce unnecessary delays during that process.
Gambling Remains the User’s Decision
Users are responsible for deciding how much money and time they spend gambling.
Gambling must not be treated as guaranteed income, a financial investment, or a reliable way to recover previous losses.
Account restrictions, breaks, or self-exclusion procedures may be available for users who need additional control over their activity.
CoinCasino may also take action where responsible-gambling concerns require account intervention.
These Terms May Be Updated
These Terms & Conditions may be revised when services, operational procedures, payment methods, compliance requirements, or platform rules change.
Users are responsible for reviewing the current version and any specific rules connected to the products they use.
Continued use of CoinCasino after updated terms take effect means that the account holder is expected to comply with the version currently governing the service.